Never send a guest to voicemail again.
Edna is an AI phone host for restaurants. She answers every call, 24/7, so the phone never pulls your team off the floor — or run her as an overflow safety net behind your own number. She sounds like a warm, real host: books the table by voice, answers your hours, menu, and parking, texts a link for takeout, and hands off to your team when a caller needs a person.
Incoming call
Answered on the first ring · +1 (512) 555-0148
Outcome
Table booked · confirmation texted
Note
Birthday 🎂
1 in 3
calls to busy restaurants go unanswered during service
< 800ms
target voice latency — sounds like a host, not an IVR
Every table
booked, every question answered, every lead logged
24/7
every call answered, around the clock — no new hire
Edna answers every call — or just your overflow
Most restaurants have Edna pick up every call, 24/7. Prefer your team to answer first? Run her as an overflow safety net instead. Switch anytime.
Answer every call
Edna picks up every call from the first ring on a dedicated local number we provision for you — your 24/7 front-of-house phone, with no hardware and no new hire. She hands off to your team when a guest needs a person.
- Dedicated local number included
- Answers 100% of calls, around the clock
- Warm-transfers to your host/manager when needed
- Point your old number to it whenever you're ready
Overflow safety net
Prefer your team to answer first? Keep your line ringing as it does today, forward on no-answer or busy, and Edna catches only the calls you'd otherwise have missed — the dinner rush, weekends, and after close.
- Use your existing business number
- Your team always rings first
- Pay only for the overflow calls it answers
- Live in minutes with a carrier forwarding code
Not sure? Start with answer-every-call — it's what most restaurants run — and switch to overflow anytime. Nothing else changes.
A host that behaves like your best front-of-house hire
Set it up once. Whether she's answering every call or just catching your overflow, the call flow is the same.
Pick how she answers
By default Edna answers every call from the first ring on a dedicated number we provide. Prefer your team to pick up first? Keep your number and forward to her on no-answer or busy instead.
She greets and figures out what they need
A table, your hours, the menu, parking, takeout, or a private event — Edna listens like a great host and handles each one warmly. Takeout? She texts a link instead of taking the order by phone.
She books the table
Edna checks your real availability and books the reservation inside the call — no scheduling links — notes the party size and any special requests, then confirms by voice and text.
Everything a great host needs — and nothing it doesn't
Edna owns the call, the config, the integrations, and the dashboard — backed by best-in-class real-time voice, so she always sounds human.
Recorded calls & summaries
Every call is recorded automatically, with a concise post-call summary, transcript, and outcome — so nothing a guest said on the phone gets lost.
Live reservations, not links
Real table availability on the built-in book (OpenTable & Resy sync coming soon). The reservation is created during the call.
Texts a link for takeout
Edna never takes food orders by phone — she cheerfully texts your online ordering link instead. Faster for the guest, accurate for the kitchen.
Captures private events & big parties
Catering, buyouts, and large groups are taken as a lead and flagged so your events manager can follow up fast.
Compliance built in
Spoken AI disclosure, recording notice, A2P 10DLC gating, STOP/HELP opt-out, and quiet hours.
Call analytics & reporting
See answer-after-miss rate, tables booked, leads captured, intents, and peak times — the calls you'd otherwise have lost.
Trusted by the people who answer the phone
Restaurant owners use Edna to catch the calls they used to miss during service — and to keep the relationship they already have with their regulars.
The phone never stopped during dinner service and we were sending callers to voicemail. Edna books the tables and texts me the big-party requests — we stopped losing Friday-night reservations.
Marcus ReyesOwner · Reyes CantinaBrunch rush, I'm expediting and the phone's ringing off the hook. Edna answers every call, books the table, and texts takeout guests the ordering link. I haven't missed a reservation since.
Danielle OkaforOwner · Okafor's Kitchen, AtlantaWe don't take orders by phone anymore — Edna texts the online link, which the kitchen loves, and she still books the dine-in tables. Basically a full-time host for the price of a few covers a month.
Tony BelmonteOwner · Belmonte's PizzeriaDesigned to protect the relationship the business already has with its customers.
Your number, or ours
Have her answer every call on a number we provision, or run her as an overflow safety net on your own line. Switch modes anytime — the call flow never changes.
A bad host is worse than voicemail
Heavy QA and a clean message-taking fallback gate every live number.
Never an order over the phone
Edna texts a link for takeout instead — faster for the guest, fewer mistakes for the kitchen.
Stop letting the dinner-rush phone go to voicemail.
Spin up the demo dashboard, run a simulated call, and watch a table get booked and a private-event lead get captured — end to end.
Open the dashboard